Frequently Asked Questions
Everything you need to know about your home improvement journey.
What is the typical lead time for shipping?
Most in-stock items, including cabinetry and flooring, are processed within 2-3 business days. Delivery times vary by location, typically arriving within 7-10 business days for freight shipments.
Do you offer professional installation services?
AAA Distributor is a primary supplier of home goods. While we do not provide direct installation, we can often recommend certified local contractors familiar with our product lines.
What is your return policy for damaged items?
Please inspect your delivery immediately. If you notice any damage, document it on the Bill of Lading and contact our support team within 48 hours to initiate a replacement claim at no additional cost.
Can I request product samples before placing a bulk order?
Yes, we offer sample swatches for most flooring, tile, and cabinet finishes. This allows you to verify color and texture in your home's lighting before committing to a full purchase.
Are your kitchen cabinets pre-assembled or RTA?
We offer both Ready-to-Assemble (RTA) and Pre-Assembled options to fit your budget and timeline. RTA cabinets are a cost-effective choice for DIYers, while Pre-Assembled units save time on-site.
Do you offer trade discounts for contractors?
Absolutely. We provide exclusive pricing and dedicated account management for industry professionals, including builders, interior designers, and licensed contractors.